Privacy
Your data & privacy
VivaLife AI is built so your health data stays yours. From here you can access a copy of your data, correct it, control how it's used, and delete specific data or your entire account — all on your terms.
Manage your data
Access & download your data
Get a full copy of the personal and health data VivaLife AI holds for you, exported to a file you can save or share.
In the app: Settings → Export My Data
Correct your information
Update your profile, health metrics, medications, appointments, and contacts any time by editing them directly in the app.
In the app: Profile & health screens → edit
Privacy preferences & consent
Choose whether your data is used for analytics, marketing, or research, and withdraw consent at any time. (Health‑data processing is required to provide the app's core features.)
In the app: Settings → Privacy Settings
Delete specific data
Remove individual health logs, meals, appointments, contacts, videos, or your AI chat history — without deleting your account.
See how →Delete your account
Permanently erase your account and all associated data. Deletion completes after a 30‑day grace period you can cancel.
Delete account →How your data is protected
Your medical records, medications, and AI conversations are encrypted on your device. Data in transit is protected with TLS, and access is restricted to your account.
Can't use the app? Make a request
If you can't access the app, email us and we'll verify your identity and action any privacy request — access, correction, consent changes, or deletion. We respond within 30 days.
Email a privacy requestOr write to support@vivalifeai.com from your account email.